Order Cancellations

• Physical Products (e.g., books): You may cancel your order within 14 days from the date of purchase, provided the product has not been shipped. Once shipped, the return policy applies.
• Print-on-Demand Products: Orders for print-on-demand books can be canceled within 14 days from the order date, provided processing has not begun. If processing has started, cancellation is possible but may incur charges.
• Digital Content (e.g., eBooks): Orders for digital content can be canceled within 14 days from the order date, provided the content has not been accessed. Once accessed, cancellation is not permitted.

Returns Policy

• Damaged, Defective, or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact us within 30 days of receipt to initiate a return.
• General Returns: If you wish to return a product for any reason other than damage or defect, it must be returned in its original condition within 14 days of delivery at your own cost.
• Return Shipping Costs: Customers are responsible for return shipping charges unless the product is defective, damaged, or incorrect.
• Unauthorized Returns: Any unauthorized returns will not be credited or acknowledged. We are not responsible for financial losses incurred due to unauthorized returns.

Refund Process

• If eligible, refunds will be processed using the original payment method within 7-14 business days after receiving the returned item.
• Shipping costs will be refunded only for damaged, defective, or incorrect products.
• Discounted orders will be refunded at the discounted amount.

How to Request a Return or Cancellation

To initiate a return or cancellation, please contact our customer service team via email or phone with your order number and reason for return or cancellation:

We appreciate your business and will do our best to resolve any concerns regarding your order.